North Vancouver · Serving BC

Tech support you can actually trust.

Clear advice on IT problems, cybersecurity, and Bitcoin — without the jargon, markups, or runaround. Real help from a real person.

Book a Session See What We Do →
No subscription required
Remote & in-person
Plain language, always
Security
System Audit
Score: 82/100 — Good
Recovery
Data Backup
Status: Complete
Bitcoin Support
Wallet Security Review
Protected · No scams detected
What We Do

IT & Bitcoin support — done right

Two specialties, one trusted provider. Whether your computer's misbehaving or you need to secure your crypto, DatFix has you covered.

Hardware & Software
Slow computer? Software crashing? We diagnose and fix it — no parts you don't need, no upsells.
  • Laptop & desktop troubleshooting
  • OS upgrades & optimization
  • Printer & peripheral setup
  • Software installation & support
Cloud & Network
Get off old infrastructure and onto reliable, modern cloud solutions — migrated smoothly with zero headaches.
  • Cloud setup & migration
  • Google Workspace / Microsoft 365
  • Home & office networking
  • VPN & remote access
Cybersecurity
Protect your personal data and business from real threats. Clear assessments with actionable steps — no fear-mongering.
  • Security audits & recommendations
  • Password manager setup
  • Phishing & scam prevention
  • Data backup strategies
Bitcoin & Crypto
Honest, hype-free guidance on securing your Bitcoin. Hardware wallets, seed phrases, and scam protection — explained clearly.
  • Hardware wallet setup
  • Seed phrase best practices
  • Transaction verification
  • 1-on-1 Q&A sessions
About DatFix

Local expertise, no BS

Based in North Vancouver, DatFix was built out of frustration with tech support that confuses, overcharges, and underdelivers.

We believe people deserve to understand their technology — not be dependent on it. Whether you're a senior navigating a new laptop, a small business owner moving to the cloud, or a Bitcoiner looking to self-custody safely, you'll get honest advice and real solutions.

200+
Clients helped
5★
Average rating
Same day
Response time
0
Hidden fees
Flexible Scheduling
Evenings and weekends available. Remote sessions over video call, or in-person across North Van and the Lower Mainland.
Individual Attention
No call centres, no ticket queues. You deal directly with the same person every time — who remembers your setup.
Transparent Pricing
Flat rates, clearly stated upfront. No surprise invoices. You'll know the cost before we start.
Client Reviews

People who trusted DatFix

★★★★★

"My laptop had been crawling for months. After one session it runs like new — and I actually understand why it was slow. No pressure to buy anything."

MK
Margaret K.
North Vancouver resident
★★★★★

"I was worried about moving my Bitcoin to self-custody. DatFix walked me through every step clearly. I finally feel confident I'm doing it right and safely."

TR
Tyler R.
Freelance designer
★★★★★

"We migrated our whole small business to Google Workspace. Smooth process, great communication the whole way. Saved us at least $300/month in software costs."

SL
Sandra L.
Boutique owner, North Van
Pricing

Simple, flat-rate sessions

No subscriptions. No hidden charges. Pay only for what you need.

Quick Fix
$60 / session

Up to 1 hour. Perfect for a single issue, question, or quick setup task.

  • 1 hour remote session
  • One focused issue
  • Follow-up by email
  • Same-day availability
Book Now
Most Popular
Full Session
$100 / session

Up to 2 hours. Best for complex issues, migrations, or in-depth walkthroughs.

  • 2 hours remote or in-person
  • Multiple issues welcome
  • Screen share & walkthrough
  • Written summary after
Book Now
Bitcoin Deep Dive
$120 / session

Dedicated 2-hour crypto session. Wallet setup, security review, and all your questions answered.

  • 2 hours, Bitcoin-focused
  • Hardware wallet setup
  • Scam prevention review
  • Custom security checklist
Book Now
Questions

Frequently asked

Both! Most sessions happen over video call with screen sharing. In-person is available in North Vancouver and surrounding Lower Mainland areas — just mention it when you book.
Not at all. Sessions are tailored to your level — whether you just heard about Bitcoin last week or you've been holding for years and want to self-custody properly.
We'll discuss it as the session winds down. If you'd like to continue, we can extend at the same rate or book a follow-up. No surprise charges without your agreement.
Absolutely. Remote sessions use trusted software you control. You can revoke access at any time and nothing is saved on our end. We'll walk you through exactly what's being accessed.
Yes — and we love it. Patience and plain language are core to how we work. No judgment, no rushing. We go at your pace and make sure you actually understand what's happening.
Usually within 24–48 hours. For urgent issues, mention it in your message and we'll do our best to accommodate you same day.
Get in Touch

Let's solve it together

Describe your issue below and we'll get back to you — usually the same day.

Email
Location
North Vancouver, BC
Instagram
@datfix